Contact Us

Do you have a concern or complaint?

Food Banks Canada is committed to providing excellent service. We recognize that from time to time there may be inquiries, concerns or complaints and we believe that our stakeholders have the right to tell us about them. Click here to read our Complaints Policy Statement.

To share a concern or complaint please contact the Food Banks Canada’s Customer Experience Hotline at 1.877.280.0329 or complaints@foodbankscanada.ca.

You might hear from us!

Food Banks Canada has teamed up with a reputable organization called Public Outreach to manage and execute a telefundraising campaign.

A representative from Public Outreach may call to ask you to consider becoming a monthly donor to support our mission to end food insecurity in Canada. We hope you will consider making a monthly contribution to Food Banks Canada!

The campaign will run from July to December 2023, and will call from the following phone numbers:

(778) 244-8567
(437) 837-6913
(438) 858-6770

If you have any questions about the campaign, please contact us at giving@foodbankscanada.ca or call +1 (905) 602-5234 extension 888. Thank you for your support!

Food Banks Canada

Contact the national office by mail:

2680 Matheson Blvd East, Suite 102
Mississauga, Ontario L4W 0A5

Phone: (905) 602-5234 | Toll-free: 1 (877) 535-0958
Fax: (905) 602-5614 | info@foodbankscanada.ca

Please note that Food Banks Canada is the national organization and our office does not have a food bank in its premises.

Looking to volunteer, give locally or need support?
If you need food today, find your local food bank here.

Are you a corporation or foundation looking for a partnership? Please contact partnerships@foodbankscanada.ca.

If you have questions about your gift or your tax receipt, please dial extension 888 or email giving@foodbankscanada.ca. Please allow 36–48 hours for a response.