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LINK2FEED

Using the power of data
to help in the fight against hunger

The more we can understand the reasons behind food bank use, the better we’ll be able to advocate for programs and policy recommendations to help those in need. That’s the power of data. Every key piece of information contributes to the ultimate goal of a Canada where no one goes hungry.

WHY FOOD BANKS ARE USING LINK2FEED

CLIENT INTAKE EFFICIENCY

This user-friendly, cloud-based software expedites the client intake process, saving food banks valuable time, staff, and volunteer resources when it comes to administration.

CLIENT INTAKE EFFICIENCY

Consistency, professionalism, and respect—these are just some of the guiding principles holding the national food banking community to the highest level of standards and accountability.

Food Banks Canada and our network of provincial associations and affiliate food banks pledge to:

  • Provide food and assistance to those in need, regardless of age, income level/source, sexual orientation, gender identity, mental or physical ability, race, colour, citizenship, nationality, ethnic origin, religion, or political belief
  • Treat all those who access food bank services with the utmost dignity and respect
  • Never sell donated food and implement best practices in the safe storage/handling of food
  • Respect the privacy of those served and maintain the confidentiality of all personal information
  • Acquire and share food in a spirit of cooperation with other food banks and programs
  • Strive to make the public aware of the existence of hunger and the factors contributing to it
  • Recognize that food banks are not a viable long-term response to hunger and devote part of their activities to reducing the need for food assistance
  • Represent accurately, honestly, and completely the mission and activities of food banks to the larger community

INCREASED DATA SECURITY

Traditional data-capturing methods can be easily misplaced. Whereas with Link2Feed, food banks can collect, access, and manage client information in a way that’s far more secure.

INCREASED DATA SECURITY

Food Banks Canada provides training, resources, and consultation for volunteers and staff of affiliated food banks and agencies, so they can enhance their knowledge of food safety and best practices to keep clients safe.

Safe Food Handling eLearning Course
Designed specifically for food banks, this 3-unit course covers the important safety procedures and practices to follow when it comes to distributing food to clients. Takes 6 to 8 hours to complete.

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Safe Food Handling Kit – Printed Materials
Includes program manual, posters, decals, and more.

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Safe Food Handling Resources for Food Bankers
Includes digital versions of the printed materials kit, guidelines on food shelf life, and best practices in cold chain management.

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REPORTING FUNCTIONALITY

From usage statistics and multi-program tracking to forecasting demand, Link2Feed offers a wide range of handy reporting options, all within a single keystroke.

REPORTING FUNCTIONALITY

Food Banks Canada will soon be launching a more robust array of national standards that cover all areas of food bank operations including governance, administration, people management, financial, legal, client service and care, public engagement, fundraising, food operations, and safe food handling.

Stay tuned for more information about our national standards.

Expanding the use of Link2Feed across Canada

Approximately 65% of the food bank network is now using Link2Feed for client intake. Over the coming years, we’ll be working to expand its use across the country in order to build on the data available at the national level. Through that information, Food Banks Canada will be able to advocate for reducing food insecurity in a more robust and meaningful way.

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