{"id":49124,"date":"2026-07-02T09:00:00","date_gmt":"2026-07-02T13:00:00","guid":{"rendered":"https:\/\/foodbankscanada.ca\/?p=49124"},"modified":"2026-06-29T13:51:24","modified_gmt":"2026-06-29T17:51:24","slug":"ambassadeurs-des-normes-dexcellence-comment-des-benevoles-ont-contribue-a-promouvoir-les-normes-a-pictou-county-food-bank-east","status":"publish","type":"post","link":"https:\/\/foodbankscanada.ca\/fr\/ambassadeurs-des-normes-dexcellence-comment-des-benevoles-ont-contribue-a-promouvoir-les-normes-a-pictou-county-food-bank-east\/","title":{"rendered":"Ambassadeurs des\u00a0Normes d\u2019excellence\u202f:\u00a0Comment des b\u00e9n\u00e9voles ont contribu\u00e9 \u00e0 promouvoir les Normes \u00e0\u00a0Pictou\u00a0County Food Bank East\u00a0"},"content":{"rendered":"\n

Au d\u00e9but de 2024, Banques alimentaires Canada a lanc\u00e9 un ensemble de normes nationales couvrant tous les secteurs d\u2019activit\u00e9 des banques alimentaires. Ces points de r\u00e9f\u00e9rence renforcent la responsabilisation et la confiance, assurent de bonnes pratiques et outillent les banques alimentaires afin qu\u2019elles servent leurs communaut\u00e9s le plus efficacement possible. Jusqu\u2019\u00e0 pr\u00e9sent, plus de 360\u202fbanques alimentaires ont obtenu l\u2019accr\u00e9ditation aux normes d\u2019excellence.<\/em> <\/p>\n\n\n\n

Il s\u2019agit d\u2019un projet majeur, mais personne ne peut y arriver seul\u202f: les banques alimentaires sont encourag\u00e9es \u00e0 poser des questions, \u00e0 se renseigner sur les possibilit\u00e9s de pr\u00e9senter une demande de financement ou \u00e0 demander de l\u2019aide au <\/em>standards@foodbankscanada.ca<\/em><\/a>. Les <\/em>ambassadeurs des normes<\/em><\/strong>, qui ont suivi le processus d\u2019agr\u00e9ment et qui ont g\u00e9n\u00e9reusement offert de raconter leur exp\u00e9rience et de donner des conseils et des mod\u00e8les \u00e0 l\u2019ensemble du r\u00e9seau de banques alimentaires sur <\/em>The Exchange<\/a>*.<\/em> <\/p>\n\n\n\n

Le fait de se sentir d\u00e9pass\u00e9s est une r\u00e9action initiale courante face aux Normes d\u2019excellence, et la banque alimentaire Pictou County Food Bank East, \u00e0 New Glasgow en Nouvelle-\u00c9cosse, n\u2019y a pas fait exception. Toutefois, \u00e0 mesure que la pr\u00e9sidente, Barb O\u2019Hearn, a guid\u00e9 son conseil d\u2019administration \u00e0 travers le processus, cette appr\u00e9hension initiale a rapidement laiss\u00e9 place \u00e0 un soulagement. \u00ab\u202fUne fois que j\u2019ai commenc\u00e9, j\u2019ai \u00e9t\u00e9 surprise de constater que nous faisions d\u00e9j\u00e0 bon nombre de ces choses\u202f\u00bb, explique-t-elle, ajoutant qu\u2019une approche par \u00e9tapes a permis d\u2019aborder les normes par ordre de priorit\u00e9. \u00ab\u202fNous avons pass\u00e9 la liste de contr\u00f4le en revue, point par point, lors de nos r\u00e9unions, en faisant de chaque \u00e9l\u00e9ment une occasion de discussion.\u202f\u00bb  <\/p>\n\n\n\n

Fond\u00e9e en 1989, la banque alimentaire Pictou County Food Bank East compte huit membres du conseil d\u2019administration et plus de 60\u202fb\u00e9n\u00e9voles, dont certains sont actifs depuis plus de 30\u202fans. Ils servent des centaines de clients des communaut\u00e9s environnantes, dont 40\u202f% sont des enfants. C\u2019est un endroit achaland\u00e9, surtout les mercredis o\u00f9 ils desservent jusqu\u2019\u00e0 120\u202fm\u00e9nages tout en recevant des dons et en effectuant des livraisons. <\/p>\n\n\n\n

Pour mettre en \u0153uvre les normes d\u2019excellence, cette banque alimentaire a d\u00e9sign\u00e9 des b\u00e9n\u00e9voles principaux pour chaque secteur, leur demandant de prendre en charge l\u2019encadrement de leurs coll\u00e8gues b\u00e9n\u00e9voles. \u00ab\u202fLe fait qu\u2019un pair accompagne d\u2019autres pairs, plut\u00f4t que de subir la pression d\u2019un “grand m\u00e9chant conseil d\u2019administration”, a vraiment sembl\u00e9 fonctionner\u202f\u00bb, explique-t-elle.  <\/p>\n\n\n\n

Toujours selon Barb O\u2019Hearn, les efforts d\u00e9ploy\u00e9s pour obtenir l\u2019agr\u00e9ment aux Normes d\u2019excellence en valaient largement la peine. \u00ab\u202fLa valeur de cette d\u00e9marche \u00e9tait l\u2019uniformit\u00e9, non seulement entre les banques alimentaires du Canada, mais aussi \u00e0 l\u2019interne. Il n\u2019y a plus de zones grises\u202f\u00bb, souligne-t\u2011elle. Cette r\u00e9alisation a m\u00eame men\u00e9 \u00e0 la publication d\u2019un bulletin r\u00e9gulier \u00e0 l\u2019intention des b\u00e9n\u00e9voles pour garder l\u2019\u00e9quipe sur la bonne voie. <\/p>\n\n\n\n

Alors que la banque alimentaire Pictou County Food Bank East a maintenant obtenu son accr\u00e9ditation, O\u2019Hearn exprime son empathie envers les banques alimentaires qui sont encore en cours d\u2019accr\u00e9ditation, reconnaissant que tout le monde n\u2019a pas les m\u00eames ressources, et sugg\u00e9rant que de demander l\u2019aide d\u2019une banque alimentaire accr\u00e9dit\u00e9e pourrait aider \u00e0 combler l\u2019\u00e9cart. Elle ajoute que les documents relatifs aux normes de la banque alimentaire Pictou County Food Bank East, d\u00fbment sauvegard\u00e9s sur cl\u00e9s USB, pourront toujours \u00eatre mis \u00e0 la disposition des autres membres du r\u00e9seau de banques alimentaires pour les aider. <\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Au cours d\u2019une s\u00e9ance d\u2019information virtuelle, Mme\u202fO\u2019Hearn a dress\u00e9 un compte rendu honn\u00eate des d\u00e9fis et des avantages des normes d\u2019excellence pour la banque alimentaire\u00a0Pictou\u00a0County Food Bank East, et a offert les conseils suivants\u202f:<\/em>\u00a0<\/p>\n\n\n\n

– Nommer des champions b\u00e9n\u00e9voles\u202f: <\/em><\/strong>La recherche de b\u00e9n\u00e9voles principaux pour encadrer les autres pairs dans le respect des nouvelles normes a r\u00e9duit la pression sur l\u2019\u00e9quipe principale et a donn\u00e9 aux b\u00e9n\u00e9voles l\u2019impression qu\u2019ils contribuaient \u00e0 un objectif \u00e9largi. La banque alimentaire a ensuite appliqu\u00e9 cette m\u00eame approche au conseil d\u2019administration, qui est pass\u00e9 d\u2019un r\u00f4le consultatif \u00e0 un conseil d\u2019administration compos\u00e9 d\u2019administrateurs assumant des portefeuilles et des r\u00f4les sp\u00e9cifiques, allant du secr\u00e9tariat aux relations avec les m\u00e9dias.  <\/p>\n\n\n\n

– Travailler en p\u00e9riode de pointe\u202f: <\/em><\/strong>Le mercredi est une v\u00e9ritable poudri\u00e8re \u00e0 la banque alimentaire Pictou County Food Bank East; par cons\u00e9quent, le fait d\u2019adopter des solutions de rechange, comme l\u2019estimation du poids des dons alimentaires courants, aide les b\u00e9n\u00e9voles \u00e0 se concentrer sur la priorit\u00e9, c\u2019est-\u00e0-dire servir leur client\u00e8le. La cl\u00e9 de ce raccourci r\u00e9side dans la connaissance pr\u00e9alable des valeurs de r\u00e9f\u00e9rence, comme le poids moyen d\u2019un don alimentaire habituel. <\/p>\n\n\n\n

– S\u2019occuper d\u2019abord des solutions \u00e0 port\u00e9e de main\u202f: <\/em><\/strong>Pour se faire une id\u00e9e pr\u00e9coce des progr\u00e8s, la banque alimentaire Pictou County Food Bank East a d\u00e9cid\u00e9 de s\u2019occuper d\u2019abord des normes d\u00e9j\u00e0 respect\u00e9es ou presque atteintes. La gouvernance constituait un point fort. D\u2019autres normes ont exig\u00e9 davantage d\u2019efforts. <\/p>\n\n\n\n

Maintenant que sa banque alimentaire est accr\u00e9dit\u00e9e, O\u2019Hearn invite ses pairs \u00e0 communiquer avec elle, car elle est heureuse de partager les m\u00e9thodes et les documents qui ont fonctionn\u00e9 pour eux. <\/p>\n\n\n\n

Pour acc\u00e9der aux enregistrements et aux ressources des s\u00e9ances virtuelles pr\u00e9c\u00e9dentes avec les ambassadeurs des normes communiquez avec <\/em>knowledge@foodbankscanada.ca<\/em><\/a>. <\/em> <\/p>\n\n\n\n

*\u202fPour vous inscrire \u00e0 des comptes sur The Exchange, une plateforme num\u00e9rique de communication pour les banques alimentaires admissibles, \u00e9crivez \u00e0 <\/em>knowledge@foodbankscanada.ca<\/em><\/a>.\u202f<\/em> <\/p>\n","protected":false},"excerpt":{"rendered":"

Au d\u00e9but de 2024, Banques alimentaires Canada a lanc\u00e9 un ensemble de normes nationales couvrant tous les secteurs d\u2019activit\u00e9 des banques alimentaires. Ces points de r\u00e9f\u00e9rence renforcent la responsabilisation et la confiance, assurent de bonnes pratiques et outillent les banques alimentaires afin qu\u2019elles servent leurs communaut\u00e9s le plus efficacement possible. Jusqu\u2019\u00e0 pr\u00e9sent, plus de 360\u202fbanques…<\/p>\n","protected":false},"author":36,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_yoast_wpseo_focuskw":"","_yoast_wpseo_title":"","_yoast_wpseo_metadesc":"","_yoast_wpseo_opengraph-title":"","_yoast_wpseo_opengraph-description":"","_yoast_wpseo_opengraph-image":"","_yoast_wpseo_opengraph-image-id":"","_yoast_wpseo_twitter-title":"","_yoast_wpseo_twitter-description":"","_yoast_wpseo_twitter-image":"","_yoast_wpseo_twitter-image-id":"","footnotes":""},"categories":[6],"tags":[],"class_list":["post-49124","post","type-post","status-publish","format-standard","hentry","category-non-classifiee"],"acf":[],"yoast_head":"\nAmbassadeurs des\u00a0Normes d\u2019excellence\u202f:\u00a0Comment des b\u00e9n\u00e9voles ont contribu\u00e9 \u00e0 promouvoir les Normes \u00e0\u00a0Pictou\u00a0County Food Bank East\u00a0 - Banques alimentaires Canada<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/foodbankscanada.ca\/fr\/ambassadeurs-des-normes-dexcellence-comment-des-benevoles-ont-contribue-a-promouvoir-les-normes-a-pictou-county-food-bank-east\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ambassadeurs des\u00a0Normes d\u2019excellence\u202f:\u00a0Comment des b\u00e9n\u00e9voles ont contribu\u00e9 \u00e0 promouvoir les Normes \u00e0\u00a0Pictou\u00a0County Food Bank East\u00a0\" \/>\n<meta property=\"og:description\" content=\"Au d\u00e9but de 2024, Banques alimentaires Canada a lanc\u00e9 un ensemble de normes nationales couvrant tous les secteurs d\u2019activit\u00e9 des banques alimentaires. 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